Return Policy on Jewelry | JR Fashion Accessories – Custom Manufacturer & Wholesale Supplier
2025-06-17Clear and Fair Return Policy on Jewelry Orders
At JR Fashion Accessories, we prioritize both product excellence and customer satisfaction. Whether you are purchasing through our custom jewelry manufacturing service or from our wholesale jewelry collections, we offer a transparent and easy-to-follow return policy on jewelry to ensure your experience is seamless and stress-free.
Jewelry Return Conditions
We accept return requests under the following conditions:
- The jewelry item must be unused and in original condition.
- The return request must be submitted within 7 days of receiving the goods.
- All returned items must include original packaging and documentation.
Important: Every return must first be reviewed and approved by your assigned sales representative before processing.
How to Request a Return
To begin a return process for either a custom or wholesale jewelry order, please follow these steps:
- Contact your sales representative to confirm return eligibility.
- Once approved, you will receive detailed return instructions and the appropriate return address.
- After we receive and inspect the returned jewelry, we will proceed with a refund or provide a suitable resolution depending on the item’s condition.
Please note: Unauthorized returns will not be accepted.
Jewelry Items Not Eligible for Return
To uphold quality control and customization integrity, the following jewelry items cannot be returned:
- Jewelry that has been worn, damaged, or modified.
- Returns requested after the 7-day period.
- Custom-designed or personalized jewelry, unless confirmed defective and approved by our team.
Exchange Policy for Jewelry
If you would like to request an exchange for an item, please contact your sales representative. Exchange requests follow the same approval and return criteria as standard returns.
Contact Information
Questions about our return policy on jewelry?
Our sales team is here to help. Please contact your dedicated representative or visit our Contact Us page.
Why Choose JR Fashion Accessories?
As a trusted custom jewelry manufacturer and jewelry wholesale supplier, JR Fashion Accessories is committed to delivering exceptional value, flexible service, and clear policies. With our dependable return procedures, you can place every order with confidence.
To place an order or request a quote, please contact us via email at service@jr-earring.com
When reaching out, kindly include the following information:
- Company name
- Contact person
- Phone number
If you have any design files or product references available, feel free to attach them to your email. This will help us review your request more efficiently and provide an accurate evaluation.