Return Policy on Jewelry
At JR Fashion Accessories, we are committed to product excellence and customer satisfaction. This policy outlines the clear and straightforward return process for both our custom and wholesale jewelry orders, covering return conditions, non-returnable items, and how to initiate a request. Our goal is to ensure your purchasing experience is seamless and confident. Frequently asked questions about jewelry wholesale, ordering process, custom OEM/ODM services, and shipping. Get all the answers from JR Fashion Accessories.
Return Policy on Jewelry
Clear and Fair Return Policy on Jewelry Orders
At JR Fashion Accessories, we are committed to product excellence and customer satisfaction. This policy outlines the clear and straightforward return process for both our custom and wholesale jewelry orders, covering return conditions, non-returnable items, and how to initiate a request. Our goal is to ensure your purchasing experience is seamless and confident.
Clear and Fair Return Policy on Jewelry Orders
At JR Fashion Accessories, we prioritize both product excellence and customer satisfaction. Whether you are purchasing through our custom jewelry manufacturing service or from our wholesale jewelry collections, we offer a transparent and easy-to-follow return policy on jewelry to ensure your experience is seamless and stress-free.
Jewelry Return Conditions
We accept return requests under the following conditions:
- The jewelry item must be unused and in original condition.
- The return request must be submitted within 7 days of receiving the goods.
- All returned items must include original packaging and documentation.
Important: Every return must first be reviewed and approved by your assigned sales representative before processing.
How to Request a Return
To begin a return process for either a custom or wholesale jewelry order, please follow these steps:
- Contact your sales representative to confirm return eligibility.
- Once approved, you will receive detailed return instructions and the appropriate return address.
- After we receive and inspect the returned jewelry, we will proceed with a refund or provide a suitable resolution depending on the item’s condition.
Please note: Unauthorized returns will not be accepted.
Jewelry Items Not Eligible for Return
To uphold quality control and customization integrity, the following jewelry items cannot be returned:
- Jewelry that has been worn, damaged, or modified.
- Returns requested after the 7-day period.
- Custom-designed or personalized jewelry, unless confirmed defective and approved by our team.
Exchange Policy for Jewelry
If you would like to request an exchange for an item, please contact your sales representative. Exchange requests follow the same approval and return criteria as standard returns.
Why Choose JR Fashion Accessories?
As a trusted custom jewelry manufacturer and jewelry wholesale supplier, JR Fashion Accessories is committed to delivering exceptional value, flexible service, and clear policies. With our dependable return procedures, you can place every order with confidence.
Customer Favorites
Return Policy on Jewelry
JR Fashion Accessories provides comprehensive OEM/ODM jewelry manufacturing with over 35 years of industry expertise and global export experience.
Specializing in 925 sterling silver, brass, and stainless steel, we ensure high quality through ISO 9001 certification and CPSIA/EN71 safety compliance.
We offer flexible customization, low MOQ (starting from 50pcs for silver), and professional design support for fashion brands and retailers worldwide.
